Context:

Relationships:

• Implement and ensure adherence to Elegance’s lending policies and procedures across all branches.
• Review and approve loan applications, maintaining portfolio quality within acceptable risk parameters (Portfolio at Risk < 5%).
• Develop mechanisms for accepting various types of security (e.g., land titles, vehicle log books) in alignment with policy.
• Conduct regular branch inspections to ensure compliance, addressing any policy deviations.

• Prepare and monitor the departmental budget, ensuring branch compliance and achieving lending targets.
• Conduct periodic loan performance reviews, identifying delinquent accounts and initiating recovery actions.
• Supervise branch operations, ensuring accurate daily reporting and management of loan portfolios.

·         Validates information received from individual credit officers regarding default payments, business activity and other issues that may arise during the client and field visits.

·         Communicates credit policies and procedures and objective standards and parameters for individual loans to credit officers.

• Reviews collection report per individual credit officer taking note of delinquent payments and ensuring that corrective action is taken
• Timely compiling of branch quarterly / monthly portfolio reports and other reports, and submit them

·         Maintain a health loan portfolio by following standard business operating procedures and guidelines.

·         Manage and supervise the human resources of the Branch and maintain high levels of staff productivity and EFL’s customer services.

·         Supervise the effective implementation of internal controls in line with EFL set policies and procedures.

·         Prepare periodic performance reports as per the reporting schedule of the Branch activities on a monthly, weekly basis.

·         Foster positive client relationships through regular engagement, upholding respect and integrity.

·         Promote ELEGLANCE products and services, encouraging cross-functional collaboration for growth.

·         Assist management in developing and implementing an expansion and market penetration program including new products and expansion into new areas, and in identifying new business opportunities.

·         Contributes to the overall profitability of the company by implementing cost controls, marketing and income generation efforts, and monitoring expenses to ensure compliance to budget.

• Develop and deliver training programs on credit policies, loan appraisal techniques (e.g., cash flows, security), and recovery procedures.
• Evaluate credit officers’ performance, offering guidance and support to enhance productivity and compliance.
• Encourage teamwork and the sharing of best practices, conducting planning meetings and appraisals for individual credit officers.

·         Holding a Master’s Degree or post graduate in credit management is an added advantage.

• Candidates must be knowledgeable in computer applications especially MS Office and should be aged between 30 – 40 years
• Must be able to ride a motorcycle and should possess a valid riding permit.
• Excellent communication and negotiation skill.
• Knowledge of Microsoft excel for data entry and analysis is essential and mandatory.
• To ensure success as a credit manager, you should have extensive experience with credit analysis, proficiency with accounting software, and high-level analytical skills. A top-class credit manager adds value to a company by optimizing the mix of sales to bad debt losses

• Should be honest, well organized, results oriented and reliable.
• Should be a team player and a self-starter.
• Should be self-motivated, innovative with a passion to achieve steep targets.
• Should possess a strong personality and dynamism.
• Should be able to work effectively in a fast-paced environment and under pressure.
• Should demonstrate commercial awareness and ability to manage costs and maximize income for the organization.
• Should have ability to plan, organize and prioritize work.
• Possess a work ethic that includes neatness, punctuality, attention to detail and accuracy.
• Excellent interpersonal skills to facilitate interaction with the clients and other staff.